Configure the system time

By default, the ExtraHop system synchronizes the system time through the * network time protocol (NTP) servers. If your network environment prevents the ExtraHop system from communicating with these time servers, you must configure an alternate time server source.

Before you begin

Important:Always configure more than one NTP server to increase the accuracy and reliability of time kept on the system.
  1. Log in to the Administration settings on the ExtraHop system through https://<extrahop-hostname-or-IP-address>/admin.
  2. In the Appliance Settings section, click System Time.
  3. Click Configure Time.
  4. Select your time zone from the drop-down list then click Save and Continue.
  5. On the Time Setup page, select one of the following options:
    • Set time manually
      Note:You cannot manually set the time for sensors that are managed by a console or Reveal(x) 360.
    • Set time with NTP server
  6. Select Set time with NTP server and then click Select.
    The ExtraHop time servers,,,, and appear in the first four Time Server fields by default.
  7. Type the IP address or fully qualified domain name (FQDN) for the time servers in the Time Server fields. You can have up to nine time servers.
    Tip:After adding the fifth time server, click Add Server to display up to four additional timer server fields.
  8. Click Done.

The NTP Status table displays a list of NTP servers that keep the system clock in sync. To sync the current system time a remote server, click the Sync Now button.

Last modified 2024-04-02