Create a system notification rule

Create a notification rule to email a recipient list whenever system events occur that are associated with sensor connection concerns, unsupported firmware versions, and license issues.

Before you begin

  • You must have full write privileges to change these settings.
  • The ExtraHop system must be connected to ExtraHop Cloud Services to send notifications through email.
  • Email notifications are sent from no-reply@notify.extrahop.com. Make sure to add this address to your list of allowed senders.
  1. Log in to the ExtraHop system through https://<extrahop-hostname-or-IP-address>.
  2. Click the System Settings icon and then click Notification Rules.
  3. Click Create.
  4. In the Name field, type a unique name for the notification rule.
  5. In the Description field, add information about the notification rule.
  6. In the Event Type section, select System.
  7. In the System Events section, select the types of events you want to include in the rule.
    Option Description
    Sensor connection warning or error Sends a notification if a sensor is offline, disconnected from the console, or requires additional configuration.
    Sensor firmware warning or error Sends a notification if the firmware on a sensor is unsupported and should be upgraded to a newer version.
    License warning or error Sends a notification for sensor license states that need attention such as a license that is invalid, disconnected, expiring, or pending.
  8. Specify individual email addresses, separated by a comma.
  9. In the Options section, click the Enable notification rule checkbox to enable the notification.
  10. Click Save.
Published 2022-09-26