Migrate settings to a new Command or Discover appliance

If you are planning on replacing your ExtraHop Command or Discover appliance, you can migrate the settings from the source appliance to the target appliance.

Before you begin

  • The target and source appliance cannot be active on the network at the same time.
  • The target appliance must be the same size or larger (maximum throughput on the Discover appliance; CPU, RAM, and disk capacity on the Command appliance) as the source appliance.
  • The target appliance must be running a firmware version that is the same major version as the firmware version that generated the backup file. For example, a backup created from an appliance running firmware 7.1.0 can be restored to an appliance running firmware 7.1.1, but the reverse is not allowed.
  • The target appliance must be the same type of appliance, physical or virtual, as the source appliance.
  • The target appliance requires an ExtraHop license.

Make sure that you have deployed the new appliance in your environment before starting this procedure. Refer to the ExtraHop deployment guides for you particular appliance.

  1. Log into the source Command or Discover appliance that you are replacing.
  2. Back up the appliance.
  3. Shut down the source appliance and disconnect the management interfaces from the physical or virtual network where they are attached.
    Important:It is important that the source and target appliances with the same configuration are not active on the same network at the same time.
  4. Log into the Admin UI on the target appliance.
  5. In the System Configuration section, click Backup and Restore.
  6. Click Upload Backup File to Restore System.
  7. Select Restore system customizations and resources.
  8. Click Choose File, navigate to the file you saved in step 2, and then click Open.
  9. Click Restore.
    Warning:If the backup file is incompatible with the local datastore, the datastore must be reset. Resetting the datastore deletes all devices and metrics.
After the settings are migrated, verify that the target appliance has correctly restored your customizations.
Published 2018-01-15 19:12