Connect to the ExtraHop Addy service

The ExtraHop Addy service is a cloud-based service that applies machine learning techniques to automatically determine what is normal behavior and what is unusual behavior in your IT environment. After you acquire a license for the Addy service, the license status and ExtraHop Cloud Services settings are automatically updated on your Discover appliance.

Before you begin

  • You must enable the Addy license before you can connect to the service. See our License FAQ for more information.
  • You must have full system privileges to access the ExtraHop Admin UI and to connect to ExtraHop Cloud Services.
  1. Log into the ExtraHop Admin UI on a Discover or Command appliance.
  2. In the Network Settings section, click ExtraHop Cloud Services.
  3. Click Terms and Conditions to read the content.
  4. After becoming familiar with the Addy service terms and conditions, select the checkbox.
  5. Click Connect to ExtraHop Cloud Services.
After you are connected, the page updates to show status and connection information. Learn how to navigate and interpret anomalies in Anomaly detection with ExtraHop Addy.

If the connection fails, there might be an issue with your firewall rules. See Troubleshoot your connection to the Addy service to identify and resolve the issue. If connection problems persist, contact ExtraHop Support for help by creating a case on the Customer Portal (requires login).

Published 2017-11-20 17:13