Upgrade the firmware on your ExtraHop appliance
The following procedures show you how to upgrade your ExtraHop appliance to the latest firmware release. If you need assistance with your upgrade, contact ExtraHop Support.
Before you begin
- Download the firmware from the ExtraHop Customer Portal to your computer.
- If you have an ExtraHop Command appliance, upgrade the Command appliance first followed by all connected Discover appliances, and then upgrade all connected Explore and Trace appliances. The Command appliance firmware version must be greater than or equal to the firmware version of any connected appliances.
- For large Command appliance deployments (managing 50,000 devices or more), reserve a minimum of one hour to perform the upgrade.
After the firmware update is installed successfully, the ExtraHop appliance displays
the version number of the new firmware on the Admin UI.
Note: | Your browser might time out after 5 minutes of inactivity. Refresh the browser page if the update appears incomplete. |
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